When will my order ship? 

All in stock items will ship within 3 business days, unless noted on the product page. 

Made to order items are hand cast, hand finished, and ready for shipment within 2 weeks. 

How will my order ship? 

Your order will be thoughtfully packed and ship via UPS or FedEx Ground. Once your order has shipped, you will be updated with tracking information to follow. 

Is shipping included in the price of your items? 

Shipping is not included in the pricing of our items. It is an additional cost that is calculated on the weight of each item. 

Can I return my order? 

As long as you have an eligible item, you are able to make a return. Please note that made-to-order items and any discounted items are final sale and not eligible for return. 

Do you sell wholesale? 

Yes! Please see our Trade & Wholesale page for more info and to start the process of setting up your wholesale account. Once your application is approved, we will send you wholesale pricing! 

Please note that we are working on streamlining this wholesale process but for now, we're sticking with our dependable analog system. 

When will an item I want be back in stock? 

You can enter your email on the product page and as soon as it's back in stock, you'll be the first to know!

Can I use my piece outdoors? 

Items only for use indoors will be noted. 

Pieces are suitable for outdoors, but more extreme conditions may affect the integrity of the piece over time. 

How will my outdoor - weathering. Resilience of finishes. Will moss grow? 

Do you have a warranty? 

Our items are handmade and not covered by any warranty, however they are made to last a lifetime.